Privacy Notice
Effective 13 May 2026 · Version 1.0
| Legal entity | UNIVERSALHOMEANDTECH LTD |
|---|---|
| Company number | 16534780 |
| Place of registration | England and Wales |
| Registered office | 15a Shrubbery Road, London, SW16 2AS, United Kingdom |
| ICO registration reference | ZC044007 |
| VAT position | Not VAT registered |
| Brand | TORGEER® |
| Website | https://torgeer.co.uk/ |
| Version | Final website upload version 1.0 — Effective 13 May 2026 |
Plain English summary
This Privacy Notice explains how UNIVERSALHOMEANDTECH LTD collects and uses personal data when a person visits https://torgeer.co.uk/, contacts the Company, creates an account, places an order, receives support, subscribes to marketing, interacts with marketplace order handling, or enters into a business relationship through the TORGEER® trading identity.
The Company uses personal data to operate the website, process orders, provide products or services, answer enquiries, keep legally required records, protect the business from fraud and misuse, improve customer support, manage marketing choices, and comply with law. The Company does not sell personal data.
Business context
TORGEER® is the Company's consumer accessory brand for Class 9 goods, including phone cases, screen protectors, chargers, wireless charging accessories, cables, power banks, headphones, bundles and related products. Sales may occur through torgeer.co.uk and marketplaces where the Company is seller of record.
Categories of personal data
The Company may process name, email address, phone number, delivery address, billing address, order details, marketplace order identifiers, support messages, review records, marketing preferences, IP address, device data, cookie choices, advertising consent records, payment reference and refund records. Full payment card details are handled by payment providers and are not stored by the Company.
The Company does not deliberately collect special-category data, criminal-offence data, or children's data for this website.
Purposes and lawful bases
| Purpose | Lawful basis |
|---|---|
| Operating the website and account features | Legitimate interests in running a secure commercial website |
| Taking orders, supplying goods, software, or services | Contract or steps before entering a contract |
| Payment handling and fraud prevention | Contract and legitimate interests; payment providers act under their own notices |
| Delivery, fulfilment, downloads, licences, support and customer communication | Contract and legitimate interests |
| Tax, accounting, company and compliance records | Legal obligation |
| Security logging, abuse prevention and incident investigation | Legitimate interests and legal obligation where relevant |
| Direct marketing to subscribers | Consent |
| Marketing to existing customers for similar products where permitted | Legitimate interests and the UK soft opt-in rules |
| Analytics or advertising tags where used | Consent |
Recipients and sharing
Recipients may include PayPal, Revolut, couriers, postal operators, hosting and infrastructure providers, Google for analytics and advertising where consented, Meta for advertising measurement where consented, Amazon and eBay for marketplace transactions, accounting and professional advisers, regulators, courts and law enforcement where required.
The Company shares the minimum information reasonably needed for the relevant purpose.
International transfers
International transfer may arise through payment provider groups, advertising technology providers, marketplace platforms, worldwide customers, courier networks and infrastructure providers. Where personal data is transferred outside the United Kingdom, the Company uses an appropriate safeguard recognised by UK data protection law. This may include adequacy regulations, the International Data Transfer Agreement, the UK Addendum to EU Standard Contractual Clauses, or a recognised data privacy framework certification.
Retention
| Record type | Retention approach |
|---|---|
| Order, invoice and tax records | Normally six years after the relevant tax or accounting period |
| Customer account records | Kept while the account is active and for a reasonable period for claims, support and fraud prevention |
| Support correspondence | Kept long enough to resolve the issue, evidence the outcome and handle repeat queries |
| Marketing consent and suppression records | Kept while marketing continues and then as needed to respect opt-out choices |
| Security logs | Kept for a short operational period unless needed for security, fraud, legal or incident response |
| Licence and service records | Kept for the life of the licence or service relationship and then as needed for legal, accounting and support evidence |
Your choices
Customers may opt out of marketing at any time. Consent for non-essential cookies may be refused or withdrawn through the website's cookie controls. A customer may also use browser settings to block some technologies, although blocking strictly necessary cookies may prevent account, basket, checkout or security features from working.
Data protection rights
Individuals have rights under UK data protection law including the right to access, correct, erase, restrict, object, port, and withdraw consent. The Company responds to valid requests within the statutory period.
Where a person is unhappy with the handling of personal data, they may contact the Company first, or complain to the Information Commissioner's Office at ico.org.uk.
Complaints
The Company asks customers to contact it first so the matter can be investigated. A complaint may also be made to the Information Commissioner's Office at ico.org.uk.