Promotions and Pricing Policy
Effective 13 May 2026 · Version 1.0
| Legal entity | UNIVERSALHOMEANDTECH LTD |
|---|---|
| Company number | 16534780 |
| Place of registration | England and Wales |
| Registered office | 15a Shrubbery Road, London, SW16 2AS, United Kingdom |
| ICO registration reference | ZC044007 |
| VAT position | Not VAT registered |
| Brand | TORGEER® |
| Website | https://torgeer.co.uk/ |
| Version | Final website upload version 1.0 — Effective 13 May 2026 |
Purpose
This policy governs discount codes, sale claims, countdown timers, limited-time offers, price comparisons, bundle claims, free-shipping claims, stock urgency, marketplace promotions and advertising statements for TORGEER®.
Core rule
Promotions must be true, clear, evidence-backed and not misleading. The Company must not use fake urgency, fake scarcity, hidden charges, unclear drip pricing, false savings, expired countdowns that restart automatically, or discount claims that are not supported by real pricing history.
Price transparency
The total price and mandatory charges should be clear before payment. Delivery charges, import costs handled by the customer, marketplace fees, and any non-optional charges should be disclosed before the customer is bound. The Company is not VAT registered, so wording should not imply that UK VAT is charged by the Company.
Discount codes
Discount codes should have clear terms, including eligible products, start date, end date, territory, minimum spend, exclusions, customer limits, combination rules and whether the offer can be withdrawn for abuse or obvious error.
Countdown timers and urgency
Countdown timers must represent a real end point. A timer should not restart for the same customer in a way that falsely suggests a new limited offer. Records should show when the promotion started, when it ended, who approved it, which products were included, and the price history supporting any saving claim.
Comparison prices
Was/now pricing, recommended retail price, marketplace comparison, bundle savings and percentage discount claims must be evidence-backed. A comparison should not use a price that was rarely or never charged, or a reference price that creates a misleading impression.
Free shipping claims
Free shipping claims must disclose any minimum spend, territory limits, product exclusions, remote-area exclusions or carrier restrictions. If free shipping applies only above a threshold, the threshold must be visible before checkout.
Marketplace alignment
Marketplace promotions must comply with both platform rules and UK consumer law. Platform approval of a promotion does not make a misleading claim lawful.