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Home / Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of torgeer.co.uk and any purchases made through this website. By accessing our website or placing an order, you agree to be bound by these terms.

This website is operated by UNIVERSALHOMEANDTECH LTD (Company No. 16534780), trading as TORGEER, registered in England & Wales. Trade Mark: TORGEER (UK00004313851).

Registered office: 15a Shrubbery Road, London, SW16 2AS, United Kingdom.

2. Products & Pricing

  • All products are subject to availability. We reserve the right to discontinue any product at any time.
  • Prices are displayed in GBP (£) and include VAT where applicable.
  • We make every effort to ensure prices are accurate. If we discover an error in the price of a product you have ordered, we will inform you and give you the option to continue at the correct price or cancel your order.
  • Product images are for illustration purposes. Actual colours and appearance may vary slightly from what is shown on screen.
  • Promotional offers and discount codes cannot be used in conjunction with other offers unless stated otherwise.

3. Ordering & Payment

  • By placing an order, you are making an offer to purchase. We will confirm acceptance by sending an order confirmation email.
  • You must be at least 18 years old to make a purchase, or have parental/guardian consent.
  • We accept payment via major credit/debit cards and other payment methods displayed at checkout.
  • All payments are processed securely through PCI-DSS compliant payment providers.
  • We reserve the right to refuse or cancel any order if we suspect fraud, or if the product is unavailable.

4. Delivery

  • We aim to dispatch orders within 1-2 business days.
  • Standard delivery within the UK typically takes 3-5 business days.
  • Express delivery options are available at checkout where applicable.
  • Delivery times are estimates and not guaranteed. We are not liable for delays caused by courier services or events beyond our control.
  • Risk of loss and damage passes to you upon delivery. If your order arrives damaged, please contact us within 48 hours with photographs.
  • For full delivery information, please see our Shipping Policy.

5. Returns & Refunds

We offer returns in accordance with UK Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. For full details, please see our Returns & Refunds Policy.

  • You have 30 days from delivery to return most items for a refund.
  • Items must be unused, in original packaging and in resaleable condition.
  • Refunds are processed within 14 days of receiving the returned item.

6. Intellectual Property

  • All content on this website, including text, images, logos, graphics and software, is the property of UNIVERSALHOMEANDTECH LTD or its licensors and is protected by UK and international copyright laws.
  • TORGEER is a registered trade mark (UK00004313851). Unauthorised use is prohibited.
  • You may not reproduce, distribute, modify or republish any content from this website without our written permission.

7. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate and complete information when creating an account.
  • We reserve the right to suspend or terminate accounts that violate these terms or are used for fraudulent purposes.
  • You are responsible for all activity that occurs under your account.

8. Limitation of Liability

  • To the fullest extent permitted by law, UNIVERSALHOMEANDTECH LTD shall not be liable for any indirect, incidental, special or consequential damages arising from your use of this website or purchase of products.
  • Our total liability for any claim shall not exceed the amount you paid for the product(s) in question.
  • Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of these external sites. Accessing them is at your own risk.

10. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government actions, internet failures, or supply chain disruptions.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

12. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms & Conditions:

Last updated: March 2026

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